Privacy Policy

Effective Date: January 1, 2025

PM-Edge ("we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services, interact with our website, or engage with our tools and platforms.

Information We Collect

We may collect the following types of information:

Information You Provide to Us
Personal Information: Name, email address, phone number, and other contact details.
Account Details: Login credentials, preferences, and account settings.
Transaction Information: Billing and payment details, including purchase history.
Information Collected Automatically
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Log files, page views, clicks, and interactions with our website or services.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, or other tracking tools to enhance user experience and analyze site usage.
Information from Third Parties
Publicly available data, such as industry statistics, business directories, or online profiles, or information obtained from partners and affiliates to enhance our services and better understand market trends. This data is used exclusively for improving user experience and tailoring our offerings.

How We Use Your Information

We use the information collected to:

Provide and improve our services.
Personalize your experience.
Respond to inquiries, include reminders, customer service requests, service updates, rental property notifications or technical support needs.
Send messages for service updates, rental property notifications, and promotional purposes.
Comply with legal obligations and protect our legal rights.

How We Share Your Information

We do not sell, share, or disclose your personal information to third parties except as required by law or with your explicit consent.

Legal Obligations: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In connection with a merger, sale, or transfer of assets.
Consent: When you explicitly agree to the sharing of your information.

All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose

Your Privacy Choices

You have the following rights and options regarding your personal information:

Text Messaging Consent: If you agree to receive text messages from PM-Edge, these may include updates, reminders, or other relevant information. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. You can reply STOP at any time to end your subscription. For assistance, reply HELP or contact us at (951) 221-0581
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Additional Assistance: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
Access and Update: Review and update your personal information by accessing your account settings.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to (team@pm-edge.com) or (951) 221-0581). After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
Do Not Track Signals: Configure your browser settings to block cookies or tracking technologies.
Data Deletion: Request the deletion of your personal information by contacting us.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

International Users
If you are accessing our services outside of the United States, please note that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on our website with a revised "Effective Date." We encourage you to review this policy periodically.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices, contact Property Management Edge (PM-Edge) at 951-221-0581 or team@pm-edge.com.